The compliance that protects your charter and the conversations that grow your book, taught in games your people finish instead of click through. Built custom for your bank, your line of business, your regulators.
Compliance hours pile up faster than headcount. Mandatory courses teach
to the test, then get forgotten within a month. The conversations that
actually grow a book still get passed down as hallway war stories.
And
regulators have stopped taking training on faith: from the US after TD
Bank to FATF-aligned examiners across the UK and the Gulf, the quality of
what you teach the first line now gets examined directly.
Banking runs on judgment you can only build by doing. You don’t memorize your way through a money-laundering investigation, a tough RM conversation, or a cyber crisis. So we build custom games around the workflows, regulations, and people your bank actually handles.
Two tracks. Every title is built custom around your bank’s line of business, charter, and regulators.
Games that train the conversations that grow a book, retain a client, and recover a deal.
Scenario games that train your people on the regulations and security standards your bank is on the hook for.
We build custom training games for banks. The concepts below are designed to spark ideas. Expand any card to see how it plays, then we build something made for your team.
Live Demo
Voice Roleplay
Live AI Voice Roleplay
You take a furious customer through a “no” you can’t walk back, on a recorded line, against a counterpart who argues like the real one. It’s the rehearsal your first line of defense never gets before the call goes live. Pick the banking floor and run the hard no.
Try the live demo →
GU-BK-03
Branch Onboarding
First-Person Teller Sim
A first-person simulation of a new teller’s first day. Customers walk up with deposits, withdrawals, KYC questions, suspicious transactions, and the occasional outright fraud attempt. Players verify ID, run transactions, escalate appropriately, and handle the conversations new hires usually fumble for six months. Cuts teller ramp from months to weeks; pairs with a daily mobile companion for spaced reinforcement.
GU-BK-04
Elder Financial Exploitation
Branching Dialogue
An elderly customer wants to wire $14,000 to her “grandson in trouble.” The teller has ninety seconds and a script to save her without losing her trust. Built around the October 2024 interagency statement and state safe-harbor laws like Florida’s. The exact conversation tellers fumble every week, drilled until the right move becomes a reflex before the wire is ever sent.
GU-BK-07
Cyber Crisis
Multiplayer Crisis Sim
A five-player crisis simulation. CEO, CISO, General Counsel, Comms, and Operations each see different information as a ransomware incident unfolds in real time. Players coordinate via in-game chat to notify regulators, isolate systems, draft a public statement, and decide whether to call the FBI. The exercise produces a board-ready report on team decisions and gaps. Sized for the mid-market that Immersive Labs and Cyberbit ignore.
GU-BK-08
Sales Conduct & Ethics
Episodic Narrative RPG
An eight-episode narrative game where the player is a new branch manager under quota pressure. The top performer is opening accounts a little too smoothly. A regional VP is applying “unofficial” numbers pressure. Customers complain. Every decision carries forward into later episodes. This is the Wells Fargo failure mode, drilled before it becomes the bank’s next consent order.
LIVE · AML / CFT
An AML investigation game for a UAE bank. Analysts work flagged transactions across six terminals and defend each verdict in writing, scored the way a CBUAE examiner would read it. Built on goAML and FATF expectations. The demo shows the depth we build to.
Play the demo →FFIEC pillar #4 is training, and after TD Bank it is being examined accordingly. Players drill red-flag recognition, SAR investigation, sanctions screening, and the documented behavior-change evidence regulators now expect.
Covered by: The Desk (in build)
GLBA Safeguards, FFIEC guidance, NYDFS Part 500, and growing global equivalents. Phishing resilience, BEC detection, and multi-role crisis response sized for FS-ISAC drills and FFIEC tabletop expectations.
Covered by: Cyber Crisis War Room
The October 2024 interagency statement and state safe-harbor laws like Florida’s January 2025 statute make employee training a legal precondition for safe-harbor protection. We drill the exact conversations tellers and contact-center reps need to get right.
Covered by: Protect Mrs. Davis
CFPB priority across lending, mortgage, and collections. Players judge real applications, screen marketing copy, and handle FDCPA-compliant collections. Disparate-impact pattern tracking surfaces the gaps before an examiner does.
Covered by: Custom build
CBUAE and goAML in the UAE, SAMA in Saudi Arabia, DFSA and ADGM in the free zones, plus FATF and the FCA. We map game content to the regulator on your gate, not just the US baseline.
Covered by: The Desk (UAE, in build)
Wells Fargo’s consent orders are still active eight years on. The FCA’s Non-Financial Misconduct rules take effect September 2026. Our narrative games drill the “ticked the training box” failure mode directly, with branching consequences that look like real supervisory exam findings.
Covered by: The Branch
Training-credit eligibility varies by jurisdiction. We work with your compliance team across US, UK, and MENA regimes to align game content with your regulators’ expectations and pursue formal recognition where it adds value. See how we gamify compliance training across every industry we build for.
Swap your worst compliance modules for games employees replay on their own. You get auditable data on skill gaps and per-employee progress: who’s learning, not just who clicked complete. The kind of numbers that hold up in front of the CHRO at budget time.
Post-TD Bank, your largest unhedged risk is a regulator citing inadequate training. We produce auditable behavior-change evidence: exactly the artifact the post-TD examination environment is demanding. A documented program costs less than 1% of one major fine.
Cut new-teller ramp from six months to four. Lift first-90-day retention five to ten points. At 60% annual turnover, the math closes in under a year. Major banks have already put gamified training through procurement, so you’re not the first mover.
Four stages. Typically 8 to 16 weeks from first call to deployed game, or start with a single-game pilot.
We embed with your compliance, risk, and L&D teams to map the skills, workflows, and failure modes that matter most to your bank.
Our game designers and your SMEs co-create mechanics that teach the right behaviors and produce the right evidence. We pilot with a small group.
Custom art, systems, and narrative crafted in-studio. Typical timeline 8 to 16 weeks.
LMS/SSO integration, analytics dashboard, examiner-ready reporting, and iteration from live player data. Games run in the browser, on mobile, and through your LMS (SCORM/xAPI), with VR and classroom modes on request.
Book a 30-minute demo. We’ll show you real games built for banks, talk through your bank’s compliance posture and workforce reality, and sketch what a custom build or single-game pilot looks like for your team. No pressure.
Or email braeden@gosuacademy.com directly.