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HEALTHCAREGAMIFIED

A handover is only useful if the next person knows what to do. Give clinical and support teams a place to practise the decisions between tasks, using scenarios built around your service.

For healthcare providers, education teams and simulation centres

Care crosses departments. Training should too.

A patient moves from reception to a clinical team, then through tests, transfers and discharge. Every change of owner is another moment when information can be missed. Rehearse those moments together.

The next person needs the context

Knowing your own task is not enough when the plan changes. Practise a clear handover, confirm who owns the next action and notice what has not been acknowledged.

Support roles shape the experience

Reception, portering and environmental services all affect the patient journey. Give those teams practice that reflects their decisions and the questions they hear.

New starters need more than information

Let staff try a local workflow before they meet it on a busy shift. Educators can use the choices made in the game to focus the next supervised session.

Make the handoff playable.

Choose a recurring situation from your service. Players make a decision, see what it changes for another role and try again after a short debrief.

Your local workflowA decision with consequencesA focused debrief

Start with the work healthcare teams share.

These sources help us choose useful training situations. Your team’s workflow determines the scenario we build.

Teamwork can be practised

AHRQ’s TeamSTEPPS programme gives teams practical tools for communication and mutual support. Those tools are useful starting points for a handover or escalation scenario.

AHRQ, TeamSTEPPS 3.0A training framework; no endorsement of these games is implied.

Infection prevention includes support staff

CDC core practices call for role-specific training for everyone delivering or supporting care, including contract personnel. The learning needs to fit the work people actually do.

CDC, core infection prevention practicesUS guidance. Scenarios use the provider’s approved local procedures.

Transitions need careful checking

WHO identifies medication safety at transitions of care as a priority. An evidence puzzle can give teams practice spotting conflicting information and asking what needs to be checked.

WHO, medication safety in transitions of careThe proposed game practises verification and communication, not prescribing.

Practice across the whole care team.

Clinical work and support services depend on each other. Explore a skill to see how a game can make that connection visible.

Each game is built around your team’s roles and approved ways of working. Discuss a different skill →

Different work. Different ways to play.

Two existing prototypes, followed by four ideas for custom games. Open a card to see the learning focus. Prototype images show actual gameplay; concept images show a proposed direction.

Boarding Shift: actual prototype gameplayPrototype

Emergency department teamwork

Boarding Shift

Cooperative 3D shift simulation

A busy emergency department, several competing tasks and a patient whose change is easy to miss.

Demo link coming soon

Explore the prototype

How it plays

Work through a short shift with four staff roles. Notice changes at the bedside, assign tasks and confirm that a teammate has picked them up while new arrivals compete for attention.

The learning focus

Clear task ownership and timely escalation. Replay the shift and use the debrief to see where the team’s shared picture broke down.

Procedural Skills Lab: actual prototype gameplayPrototype

Surgical education

Procedural Skills Lab

Guided 3D / VR procedural practice

Explore an orthopaedic case, then repeat it with fewer visual prompts.

Demo link coming soon

Explore the prototype

How it plays

Our Surgeon VR prototype includes knee and wrist cases. Learners inspect synthetic anatomy, work through staged tasks and review visual feedback, including simulated imaging in the wrist case.

The learning focus

Sequence awareness and visual checks, with an educator reviewing mistakes. A development prototype using synthetic cases; clinical validation remains ahead.

Front Desk Signals: proposed ai conversation roleplayGame concept

Patient access & experience

Front Desk Signals

AI conversation roleplay

An anxious visitor needs help. What you ask next determines whether they understand the next step.

Explore the concept

How it plays

Speak freely with an AI visitor who responds to your questions. Clarify their concern, ask about communication needs and explain the next step within the receptionist’s role.

The learning focus

Plain language and checking understanding. Feedback highlights assumptions, unanswered questions and when another team should take over.

Clean Route: proposed first-person workflow explorationGame concept

Environmental services

Clean Route

First-person workflow exploration

A room is nearly ready, but a status check changes what you should do next.

Explore the concept

How it plays

Explore a simple ward space and inspect room status, equipment and clean or used items. Follow the locally approved workflow and ask the responsible team when information conflicts.

The learning focus

Recognising a missed handoff before moving on. The debrief connects each choice to your organisation’s room-turnover procedure.

Meds at the Margin: proposed document and evidence puzzleGame concept

Pharmacy & transitions of care

Meds at the Margin

Document and evidence puzzle

The referral, patient account and current record do not quite match. Find the question that resolves the gap.

Explore the concept

How it plays

Compare fictional records, connect conflicting details and choose what to verify with the patient or responsible professional before handing the information onward.

The learning focus

Separate confirmed information from assumptions. Practise documenting discrepancies and escalating them without guessing at a medicine or dose.

Shift Flow: proposed turn-based resource strategyGame concept

Hospital operations

Shift Flow

Turn-based resource strategy

A transfer is waiting on a room, a porter and a handover. Changing one priority affects the rest of the floor.

Explore the concept

How it plays

Move staff and task tokens across a hospital board as new constraints arrive. Check what is ready, agree the next owner and explain the trade-off before advancing the turn.

The learning focus

See dependencies across departments and communicate an achievable next step. A fictional coordination exercise, not a live staffing tool.

Build it with the people who know the job.

Start with one role and one recurring situation. Agree what useful practice looks like before expanding the programme.

Use your pathway

Start with anonymised situations and the handoffs your teams recognise. Agree each role’s permissions with the clinical or operational owner.

Fit the training session

Use short browser scenarios for repeat practice or a shared exercise with an educator. Choose immersive delivery where spatial practice adds value.

Give educators something to discuss

Review what the learner noticed, what they asked and whether someone accepted the next task. Keep the debrief focused on the decision that mattered.

Review the clinical content

Your subject experts review the scenario and feedback. These prototypes are practice tools; they do not certify clinical competence or replace supervised training.

Fit the game to the way
your team learns.

Choose the format with your training team. We design the session around the learner, the setting and the devices they use.

Browser & LMS

Give learners repeat access to short scenarios between teaching sessions. Scope reporting with your education team.

Short practice sessions

Build phone-friendly conversations or decision exercises for onboarding and refresher learning.

Facilitated simulation

Let educators pause at a handover, compare choices and connect the debrief to the local care pathway.

3D & VR practice

Use immersive scenes for spatial orientation and procedural rehearsal, with content reviewed by your clinical experts.

Language, accessibility and reporting needs are agreed before the build.

From brief to playable.

Start with one situation. Build it with the people who know the work, then test it with the people who do it.

  1. 01

    Discover

    Choose the learner and a recurring decision. Agree what useful practice should show.

  2. 02

    Design

    Map the choices and consequences with your subject experts. Set the learning focus.

  3. 03

    Build

    Make a playable pilot. Test the feedback and controls with a small learner group.

  4. 04

    Deploy & review

    Put it into the training session. Review learner choices and refine the next version.

Which decision should your team practise first?

Bring one situation from your service. We’ll work through how it could become a game and what your learners should take away.