The next person needs the context
Knowing your own task is not enough when the plan changes. Practise a clear handover, confirm who owns the next action and notice what has not been acknowledged.

A handover is only useful if the next person knows what to do. Give clinical and support teams a place to practise the decisions between tasks, using scenarios built around your service.
For healthcare providers, education teams and simulation centres
A patient moves from reception to a clinical team, then through tests, transfers and discharge. Every change of owner is another moment when information can be missed. Rehearse those moments together.
Knowing your own task is not enough when the plan changes. Practise a clear handover, confirm who owns the next action and notice what has not been acknowledged.
Reception, portering and environmental services all affect the patient journey. Give those teams practice that reflects their decisions and the questions they hear.
Let staff try a local workflow before they meet it on a busy shift. Educators can use the choices made in the game to focus the next supervised session.
Choose a recurring situation from your service. Players make a decision, see what it changes for another role and try again after a short debrief.
These sources help us choose useful training situations. Your team’s workflow determines the scenario we build.
AHRQ’s TeamSTEPPS programme gives teams practical tools for communication and mutual support. Those tools are useful starting points for a handover or escalation scenario.
AHRQ, TeamSTEPPS 3.0A training framework; no endorsement of these games is implied.CDC core practices call for role-specific training for everyone delivering or supporting care, including contract personnel. The learning needs to fit the work people actually do.
CDC, core infection prevention practicesUS guidance. Scenarios use the provider’s approved local procedures.WHO identifies medication safety at transitions of care as a priority. An evidence puzzle can give teams practice spotting conflicting information and asking what needs to be checked.
WHO, medication safety in transitions of careThe proposed game practises verification and communication, not prescribing.Clinical work and support services depend on each other. Explore a skill to see how a game can make that connection visible.
Give the next person enough context to act.
Rehearse the moments that shape how care feels.
See how one department’s decisions affect the next.
Each game is built around your team’s roles and approved ways of working. Discuss a different skill →
Two existing prototypes, followed by four ideas for custom games. Open a card to see the learning focus. Prototype images show actual gameplay; concept images show a proposed direction.
PrototypeEmergency department teamwork
Cooperative 3D shift simulation
A busy emergency department, several competing tasks and a patient whose change is easy to miss.
Demo link coming soon
Work through a short shift with four staff roles. Notice changes at the bedside, assign tasks and confirm that a teammate has picked them up while new arrivals compete for attention.
Clear task ownership and timely escalation. Replay the shift and use the debrief to see where the team’s shared picture broke down.
PrototypeSurgical education
Guided 3D / VR procedural practice
Explore an orthopaedic case, then repeat it with fewer visual prompts.
Demo link coming soon
Our Surgeon VR prototype includes knee and wrist cases. Learners inspect synthetic anatomy, work through staged tasks and review visual feedback, including simulated imaging in the wrist case.
Sequence awareness and visual checks, with an educator reviewing mistakes. A development prototype using synthetic cases; clinical validation remains ahead.
Game conceptPatient access & experience
AI conversation roleplay
An anxious visitor needs help. What you ask next determines whether they understand the next step.
Speak freely with an AI visitor who responds to your questions. Clarify their concern, ask about communication needs and explain the next step within the receptionist’s role.
Plain language and checking understanding. Feedback highlights assumptions, unanswered questions and when another team should take over.
Game conceptEnvironmental services
First-person workflow exploration
A room is nearly ready, but a status check changes what you should do next.
Explore a simple ward space and inspect room status, equipment and clean or used items. Follow the locally approved workflow and ask the responsible team when information conflicts.
Recognising a missed handoff before moving on. The debrief connects each choice to your organisation’s room-turnover procedure.
Game conceptPharmacy & transitions of care
Document and evidence puzzle
The referral, patient account and current record do not quite match. Find the question that resolves the gap.
Compare fictional records, connect conflicting details and choose what to verify with the patient or responsible professional before handing the information onward.
Separate confirmed information from assumptions. Practise documenting discrepancies and escalating them without guessing at a medicine or dose.
Game conceptHospital operations
Turn-based resource strategy
A transfer is waiting on a room, a porter and a handover. Changing one priority affects the rest of the floor.
Move staff and task tokens across a hospital board as new constraints arrive. Check what is ready, agree the next owner and explain the trade-off before advancing the turn.
See dependencies across departments and communicate an achievable next step. A fictional coordination exercise, not a live staffing tool.
Start with one role and one recurring situation. Agree what useful practice looks like before expanding the programme.
Start with anonymised situations and the handoffs your teams recognise. Agree each role’s permissions with the clinical or operational owner.
Use short browser scenarios for repeat practice or a shared exercise with an educator. Choose immersive delivery where spatial practice adds value.
Review what the learner noticed, what they asked and whether someone accepted the next task. Keep the debrief focused on the decision that mattered.
Your subject experts review the scenario and feedback. These prototypes are practice tools; they do not certify clinical competence or replace supervised training.
Choose the format with your training team. We design the session around the learner, the setting and the devices they use.
Give learners repeat access to short scenarios between teaching sessions. Scope reporting with your education team.
Build phone-friendly conversations or decision exercises for onboarding and refresher learning.
Let educators pause at a handover, compare choices and connect the debrief to the local care pathway.
Use immersive scenes for spatial orientation and procedural rehearsal, with content reviewed by your clinical experts.
Language, accessibility and reporting needs are agreed before the build.
Start with one situation. Build it with the people who know the work, then test it with the people who do it.
Choose the learner and a recurring decision. Agree what useful practice should show.
Map the choices and consequences with your subject experts. Set the learning focus.
Make a playable pilot. Test the feedback and controls with a small learner group.
Put it into the training session. Review learner choices and refine the next version.
Bring one situation from your service. We’ll work through how it could become a game and what your learners should take away.